Palazzo Ducale’s entrances and services are designed to ensure easy access for visitors with disabilities, offering accessible routes, aids, and dedicated support for a comfortable and inclusive experience.
Accessibility for Visitors with Disabilities
Access for visitors with disabilities is available from the entrance on Piazza De Ferrari.
Visitors may use their own wheelchairs.
Two non-motorized wheelchairs are available at the ticket office for visitor use.
Elevators are located in the second courtyard on the left – west wing.
A stair lift is available to access the exhibition areas in the Sottoporticato and the Loggia degli Abati (Piazza Matteotti level).
Vehicles displaying a disability permit may park in Piazza Matteotti and approach the Munizioniere entrance to access the upper floors via the west wing elevators.
Non-residents of Genoa must request prior authorization for access to the ZTL (restricted traffic zone) from Genova Parcheggi (tel. +39 010 539871)
Hearing Loop System
The Minor and Major Council halls are equipped with a hearing loop system for visitors with hearing impairments.